Privacy Policy

1. Information We Collect

1.1 Personal Data

We may collect personally identifiable information such as your name, email address, phone number, mailing address, and payment information when you register, request a quote, book a service, or contact us.

1.2 Non-Personal Data

Browser type, IP address, and website usage patterns are collected via cookies to improve your experience on our site. When you first visit roadnationcharterbus.com, a cookie consent banner appears; your choice (accept or decline) is stored in a local cookie so the banner does not reappear. Accepting enables only essential and analytics cookies — we do not use advertising cookies.

2. How We Use Your Information

• Provide and manage your charter bus services
• Process transactions and payments
• Respond to your inquiries and requests
• Send promotional materials and trip updates
• Improve website functionality and user experience

3. How We Share Your Information

We do not sell your personal information. Data is shared only with:

• Service Providers: Payment processors and IT support who help us operate our business.
• Legal Authorities: When required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your location, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete information
• Delete your personal data from our systems

You may opt out of marketing communications at any time by following the unsubscribe link in our emails or by replying to any message asking to be removed.

6. Communication Channels

By providing your contact details, you consent to receive communications via Email and Phone. You may withdraw consent at any time by using the unsubscribe link in our emails or by requesting removal over the phone.

7. Data Retention

Quote requests submitted through our website are used only to prepare your itinerary and are not retained in a long-term database. Lead details are kept only as long as needed to fulfill your request and are then discarded. We may retain records of completed bookings for as long as required for accounting, tax, and legal purposes.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.